Victoria Hills Vacation Packages

Nice location for trade shows at the Toronto Congress Centre

Outstanding service and property

Nice rooms /excellent breakfast

I took the train from the airport to Union Station and walked to the hotel in under 15 minutes, with me walking slowly due to taking in the sights along the way. The hotel staff were very friendly. I had a Historic Superior Suite, on the older side of the building. The room wasn't anything special. View of the street. The bathroom was very small. All that aside, the room was clean the bed was comfy and I felt very safe. And, I was in Canada!!! I was happy. I did order room service for dinner one night. Fried chicken sandwich with fries. It was satisfactory. The location was ideal. Although public transportation was available everywhere, I walked everywhere I went and enjoyed every step. The was so much to see within walking distance of the hotel. St. Lawrence Market was so nice, I walked there twice in my 3 day trip. But, the hotel was fine as i only needed it for rest, I was out and about most of the time. When it rained, I just went to the basement entrance and walked the PATH. Took it to CF Toronto Eaton Centre, which was a nice mall.

Stayed 4 nights. Overall, the hotel was just okay for the price, but I wouldn’t consider it a great option for families with young children. The room was noticeably dusty upon arrival, with dust on the coffee machine and counters, and there was dust and hair under the bathroom sink. Housekeeping also did not service our room on the first day, despite us confirming the day before that housekeeping was provided daily. After being out all day with kids, it was disappointing to return to a dirty room. One of the biggest challenges was the lack of a microwave. There was no way to heat food for babies, which made travelling with young children more difficult. We asked for hot water for baby food and were accommodated without issue for the first three days. However, on the fourth day, we were told to use the coffee machine to get hot water, which didn’t feel like a hygienic option for preparing baby food. Most of the staff were friendly and helpful, and we appreciated their assistance. However, a few staff members seemed disengaged and couldn’t be bothered to look up from their computers when guests walked by. Overall, the stay was acceptable, but there are definitely areas that could be improved, especially for families travelling with young children.